Preparing for California’s New Patient Safety Survey Tool Web Seminar CD
Understand what will be covered and how to comply



Web Seminar Recorded Live on July 20, 2010

CDPH has developed a new survey tool to help bring standardization to the survey process and ensure hospitals are complying with California laws enacted in the last five to six years. The survey tool was piloted in early 2010 and, though still in draft form, will be finalized and in use soon.

What’s included
There are nearly 50 items on the survey tool checklist. Many survey points are safety-related including MRSA testing, hospital-acquired infection reporting and adverse event reporting. However, other topics such as charity care issues, discharge planning and end-of-life care are also included.

The survey tool will provide surveyors with a roadmap to check policies and procedures, review documentation, or ask for evidence to confirm compliance with the letter of the law.

What you will learn
Viewers of this seminar will learn how to prepare for the new survey tool and make operational changes to more easily show compliance. Program highlights include:

  • Overview of the purpose and development of the new survey tool
  • What laws are included in the survey tool
  • What surveyors may ask for — evidence of compliance
  • Hospitals’ rights in the survey process
  • Practical ideas and strategies to more quickly respond to surveyors’ requests

Be ready at any time for the new Patient Safety Survey.

Recommended for
Chief nursing officers, compliance officers, quality and patient safety directors, accreditation managers, risk managers and infection preventionists


Kathleen Billingsley, RN, is the deputy director of the Center for Healthcare Quality within the California Department of Public Health. The Center for Healthcare Quality includes the Licensing and Certification program and Laboratory Field Services, and plays a critical role in the oversight and regulation of healthcare facilities, laboratories and providers. Prior to Ms. Billingsley’s appointment to the Department of Health Services in July 2006, she served as senior vice president of operations for Electronic Healthcare Systems from 2000-2006. Ms. Billingsley is a registered nurse.

Debby Rogers, RN, is vice president for Quality and Emergency Services for the California Hospital Association. Ms. Rogers oversees legislative and regulatory initiatives for California hospitals related to quality and emergency services. Prior to joining CHA, she was the associate secretary for Legislative Affairs for the California Health and Human Services and also spent ten years with the Legislature as a consultant on Health and Human Services issues. Ms. Rogers also has many years of experience as a registered nurse, base hospital coordinator, emergency clinical nurse specialist and nurse manager.


Attendees rated the live program 4.43 overall (out of 5).

100% of respondants said they gained a better understanding of California’s New Patient Safety Tool as a result of participating in the program.

Here’s what attendees are saying:
  • “Thanks for another excellent program!”
  • “The presentation was clear and straight forward. My goal is to have everything as requested when CDPH arrives.”
  • “It was organized and very informative. Thank you!”
  • “Debby did an excellent job!”
  • “…wish we had heard it earlier…thank you very much for the information.”
  • “It was very good!”