Vanessa Martinez
Patient Experience Volunteer Coordinator, Loma Linda University Medical Center, Loma Linda, California

Vanessa began working for Loma Linda University Health (LLUH) in 2005.  She served as a Host and Supervisor with the Hospitality Services department.  Vanessa was recruited by the Volunteer Services office in 2010 and is currently the Patient Experience Volunteer Coordinator.  Vanessa’s role includes volunteer program establishment, recruitment, placement and retention.  She has been instrumental in establishing and growing the pet visitation (P.A.W.S.) and patient unit volunteer programs at Loma Linda University Health.  Vanessa was a key team member in the impleme

ntation of recently implemented volunteer management system. She now works to ensure the system is fully utilized while creating a positive and engaging process for LLUH volunteers.