Ursula Pawlowski, MSHR
Governance and Operations Manager, American Hospital Association, Chicago, Illinois

Ursula Pawlowski, MSHR, Governance & Operations Manager of the Association for Healthcare Volunteer Resource Professionals (AHVRP) of the American Hospital Association (AHA) provides board governance and member support in the areas of volunteer recruitment, retention, engagement, mentoring, onboarding, orientations, position job descriptions and retail. Ursula has over twenty years of HR experience. These industries include healthcare, education, food & beverage and retail. Ursula is the co-author of the AHA Workforce Planning Model; Ursula is also an adjunct faculty member at National-Louis University.