Overview

Principles of Volunteer Resource Management: Program Organization and Administration
Mary McCormack, CAVS, DCVS, President, Information Enterprises, Jacksonville, Florida

Does your program have the “WOW” factor through high impact programs that get noticed in your organization? Are you skilled in time management and the art of delegating? This session addresses these questions and other key topics such as: on-going program assessment, developing “high-impact” services, building a staff training program that works for your program, having clearly defined policies and procedures to aid staff in managing their volunteer workforce, and designing recruitment strategies that appeal to the new generation of volunteers.

During this educational program, participants will learn and discuss:

  • Time management and the art of delegating
  • Impact of policies and procedures
  • Three components to on-going program assessment
  • Key steps to take when designing “high impact” services
  • “How to’s” for building an effective staff training program
  • Need for innovative recruitment strategies geared to a new generation of volunteers

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Commands