Overview

About the California Hospital Engagement Network

 CHA, along with the Regional Associations and the California Hospital Patient Safety Organization, has enrolled almost 175 hospitals (PDF) in the California Hospital Engagement Network. The US Department of Health and Human Services has funded this work as part of Partnership for Patients. Together, across the state, hospitals will collaborate to meet the goals of reducing patient harm by 40 percent and readmissions by 20 percent by the end of 2013.

Our Project Team

The California Hospital Engagement Network is centrally managed by a program management office in Sacramento and collaborates across the state with hospitals and other organizations. The team includes:

Julianne Morath, RN, MS
CEO, Hospital Quality Institute
Bonnie Zell
Project Director, California Hospital Engagement Network
Fatemeh Kiani, MA BSN, PhD
Senior Business Analyst, California Hospital Engagement Network

Quality Improvement Network Facilitators

Martha Ackman, RN, BSN, MA
Director, Quality Improvement Network Facilitation, California Hospital Engagement Network, San Diego Area
Patricia Kirnon, RN, BSN, MSM, CPHQ
Director, Quality Improvement Network Facilitation, California Hospital Engagement Network, Los Angeles Area
Steven Savage, EdD
Director, Quality Improvement Network Facilitation, California Hospital Engagement Network, Northern California
Sandra Perkins, MBA, MPHA, CPHQ
Director, Quality Improvement Network Facilitation, California Hospital Engagement Network, Northern California
Sholeh Varzegar, RN,  MHA, MPH
Director, Quality Improvement Network Facilitation, California Hospital Engagement Network, Kindred Hospitals (statewide)

Our Approach

The California Hospital Engagement Network will leverage the significant resources provided by the Health Research & Educational Trust (HRET) and tailor the support to the diverse needs of California. These resources are available to participating hospitals at no additional cost. A combination of the following is available for executive improvement in 10 clinical areas:

  • 1:1 Coaching
  • Mentorship programs
  • Connecting hospitals locally and nationally
  • Coordination with other initiatives
  • Virtual office hours
  • Evidence-based change packages
  • Learning sessions

In addition, the project management office will collaborate with HRET to help implement best practices and lessons learned through web seminars and educational sessions for hospitals participating in the partnership. HRET will help identify solutions already working to reduce health-care acquired conditions, and establish ways to spread them to other hospitals and health care providers. Intensive training programs will be conducted to teach and support hospitals in making patient care safer, provide technical assistance so that hospitals can achieve quality measurement goals, and establish and implement a system to track and monitor hospital progress in meeting quality improvement goals.

Benefits to Hospitals

Hospitals will have access to:

  • Centralized improvement efforts across the state.
  • Tailored, technical support, coupled with small group interactions and networking across the state and nation.
  • Local and national content experts on quality, culture of change and engagement.
  • Comprehensive training, education and initiatives to improve quality, patient safety and to implement process of change.
  • National data reporting support with state and local benchmarks.

Individualized Technical Support

At the core of the California HEN approach are network facilitators. Each hospital will be assigned a network facilitator, who will work with  the facility to assess readiness for improvement, establish goals, address challenges, support implementing current or new interventions and strategies to reduce harm, and link participants to subject matter experts as needed. (See listing of Quality Improvement Network Faciliators above.)

Background

For more information:

Commands