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When a machine threatens to cut off your health insurance

These days, I don’t get much snail mail.

If it isn’t a few magazines whose subscriptions I always forget to stop or some coupons to my local supermarket, it’s letters from local insurance agents, mortgage brokers, and realtors, telling me how they’re all the best in California.

It was odd, therefore, to receive a letter last month from Blue Shield of California. I opened it to find a healthy greeting and the information that my health insurance was about to be canceled.