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U.S. Government Suspends Enrollment in Cigna Medicare Advantage, drug plans
New York Times

The U.S. government has suspended new enrollment in Cigna Corp’s Medicare Advantage health insurance and prescription drug plans, saying Cigna had “widespread and systemic failures” that prevented patients from accessing medical services. The government said Cigna did not handle complaints and grievances properly from patients who had been denied coverage for health benefits or drugs, according to a Jan. 21 letter from its regulator, the Centers for Medicare and Medicaid.

Officials also found problems with its list of covered drugs and said it did not handle its requests for prior authorization and exceptions as it should have.

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