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Training lagging for counselors to help consumers use exchanges
Modern Healthcare

Healthcare providers and community organizations across the country that have been designated as certified application counselors to help consumers enroll in health plans on the new state health insurance exchanges are still waiting for their staff to receive certification because of delays by state and federal officials.

“People have called who would be eligible to purchase private insurance,” said Sally Goodman, a health promotion associate with the Erie Family Health Center located on Chicago’s near West Side.

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