News Headlines Article

Taken for Granted: HMOs tough to endorse - Pat Grant

The health-care debate is primarily focused on the uninsured. What follows are the misadventures of someone who is insured and became a victim of the typical HMO bureaucratic morass. It’s an insight into a system that creates angry patients, overworked doctors and unmotivated, rude personnel. This is a scenario familiar to many of the 21 million Californians enrolled in HMOs.