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Sutter Health and Alameda Health redirect ER hoppers with new software
Modern Healthcare

Sutter Health and Alameda Health System have teamed to install software at six Oakland, Calif., area hospitals in an effort to reroute patients who frequent their emergency departments to other appropriate care and services.

The hospitals used grant funding to install PreManage ED system, a product widely used in Oregon and Washington, that alerts the participating hospitals when a patient jumps from ER to ER, Sutter and Alameda announced this week.

Once identified, the hospitals attempt to coordinate the patient’s care with navigators or others, including social service agencies, to ensure that they are being seen in the appropriate setting, the health systems said.