News Headlines Article

Stop Ignoring Low Quality Ratings
Health Leaders Media

For many hospitals, it’s bound to happen at some point, if it hasn’t already. In an avalanche of public quality scorecards, there will be at least one that reveals—in vivid detail—how your hospital’s quality or safety score is “worse than” those at other hospitals.

Or a competitor across town will show up as “better than,” leaving your doctors, staff, trustees, and donors, not to mention patients, all asking why you don’t measure up.

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