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State gives Kaiser health system high marks for patient satisfaction
Santa Rosa Press Democrat

Kaiser Permanente was rated California’s top health care plan on report cards issued Wednesday by a state agency that has been assessing health plans and providers for more than a decade.

Kaiser’s Northern and Southern California HMOs received “excellent” ratings, the highest of four scores, for quality of care and for patient satisfaction in the Health Care Quality Report Cards issued by the state Office of the Patient Advocate.

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