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State auditor issues stinging review of Medi-Cal plans: Anthem Blue Cross in Fresno County gets worst grade
Fresno Bee

A searing review of Medi-Cal managed care provider directories released Tuesday by the California State Auditor found numerous inaccuracies ranging from incorrect phone numbers of doctors to listings of providers who no longer were participating in the health plans.

Telephone calls from thousands of frustrated consumers also have gone unanswered by the state Ombudsman Office, the audit said.

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