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State auditor finds holes in Medi-Cal plans
San Diego Union-Tribune

A new report highlights significant shortcomings in the Medi-Cal program — from inaccurate doctor directories to an overwhelmed ombudsman program that has seen the number of rejected phone calls spike as high as 45,000 in one month.

The state auditor’s report, requested by the Legislature and released Tuesday, arrives as many medical providers, patient advocates and others question whether California’s health insurance program for low-income and disadvantaged residents has enough physicians to meet the demands of its 12.2 million beneficiaries.