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State: Anthem, Blue Shield Misled Customers On Number Of Doctors In Covered California Plans
CBS News

Anthem Blue Cross and Blue Shield of California, two of California’s largest health insurers, misled customers about the number of doctors in their networks under plans sold through the state’s insurance marketplace, according to a state report released Tuesday. The California Department of Managed Health Care began investigating in May after patients complained they were told that certain medical providers were included when they chose a health plan, only to find out after their appointment that their doctor was not part of their network. Seeing an out-of-network doctor increases costs significantly for patients.

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