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Quality reporting’s toll on physician practices in time and money
Modern Healthcare

Noting that the 1,500 clinicians in its multispecialty group were worn out by the hundreds of quality measures they have to track, Indiana University Health embarked on a multiyear effort to streamline the measures that front-line providers are expected to worry about. The information reported to Medicare and insurers is intended to help monitor and improve the quality and safety of healthcare. But collecting it also saps resources. “It’s a lot of time and effort spent at the computer documenting things that don’t impact patient care,” said Dr. Jonathan Gottlieb, the Indianapolis-based system’s chief medical executive. Gottlieb also contends it’s impossible for an organization to carry out focused improvement efforts when too many measures are tracked at once.

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