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PWC: Antiquated Healthcare Billing Practices Alienating Consumers
Health Leaders Media

Growing numbers of consumers, paying more for their care in high-deductible health plans, are peeved at providers who still use billing and payment systems from the era of Marcus Welby, MD.

An industry survey and report from PwC’s Health Research Institute suggests that providers who don’t make their billing and payment systems more consumer-friendly and transparent will lose patients to providers who do.

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