News Headlines Article

Patients give Monterey County hospitals passing grades
The Californian - Salinas

Not one hospital in Monterey County received a five-star rating from a new patient satisfaction survey just released by the federal government.

However, hospital officials on Tuesday cautioned that the survey is but a snapshot — not the entire picture — of hospital quality.

Seeking a more simplified way of gauging patient satisfaction, the feds came up with the five-star system, similar to what consumers use to rank restaurants and other services.