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Patient Satisfaction Among Low-Income Patients on the Rise, Survey Says
California Healthline

More than half of Medi-Cal and other low-income patients rated their care as very good or excellent, a gain of about five percentage points from 2011 to 2014, according to a survey released Wednesday by the Blue Shield of California Foundation.

The gain in patient satisfaction is more significant given the upheaval in the medical system from adding millions of lower-income Californians to coverage through Covered California and Medi-Cal expansion, according to Peter Long, President and CEO of Blue Shield of California Foundation.