News Headlines Article

Paging Maynard Webb to fix HealthCare.gov
The Mercury News

A popular but complicated website was crashing repeatedly, preventing users from shopping and creating a public relations disaster that threatened to undermine the organization behind the site and its leader.

To fix the site, the leader brought in a prominent technologist who rolled out new servers, changed the web host and installed a new backup system — all while the site was still running. Within months, it was stable.

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