News Headlines Article

Orphaned by UnitedHealth? Here’s what you can do
CBS News

UnitedHealth Group (UNH) CEO Stephen Hemsley’s announcement on Tuesday — saying the insurance company would leave all but a handful of state health care exchanges by 2017 — sparked plenty of the usual debate about the viability of the Affordable Care Act and whether insurers can make money in the exchanges. But for the 795,000 patients who pay for UnitedHealth coverage through an exchange, the most pressing question is, “What do I do now?”

If you’re a UnitedHealth customer, the news is important, but no need to panic, said Cynthia Cox, associate director of health reform and private insurance at the Henry J. Kaiser Family Foundation. “For better or worse, exchange consumers have become very savvy shoppers, and this incident is no exception.”