News Headlines Article

Online Consumer Ratings of Physicians ‘Completely Random’
HealthLeaders Media

Hospital marketing departments and physicians practices like to see their doctors get positive reviews on consumer websites, and online ratings are popular with consumers. One-third of consumers in the United States who consulted physician website ratings reported selecting or avoiding physicians based on those ratings.

But there is no correlation between online patient ratings and clinical quality, according to a study published in JAMA.