News Headlines Article

Obamacare call centers have limitations
San Francisco Chronicle

An elderly man calls to ask if the land he owns will count as income to qualify for health coverage through Medicaid. A legal immigrant asks if she can sign up for a health plan through the state’s online insurance marketplace. A broker wants help to become certified to start selling coverage.

It’s 10 a.m. Monday inside the call center of Connecticut’s new insurance exchange established under the federal health law.

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