News Headlines Article

New Rules Set for H.M.O.’s in California
New York Times - Randal C. Archibold

Patients in health maintenance organizations in California should see their waiting times for doctors’ appointments reduced and even their telephone calls to physicians answered promptly under sweeping new rules that, for the first time, establish time standards in medical services. California regulators said the state would be the first with such time requirements, which demand that H.M.O. patients be seen by a general practitioner within 10 business days of requesting an appointment and a specialist within two weeks.