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New regional health plan CEO faces major changes

When Amy Shin was 10, her family emigrated from South Korea to Southern California. Her mother, who suffered from numerous ailments, was always dragging the little girl from one medical appointment to the next to translate for her. Shin hated it.

“I got exposed to health care early. I became the child interpreter for my parents when they had any problems, including health care,” said Shin, now 48.

“Even back then, I was highly frustrated with the health care system.