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New Law Forces Health Insurance Companies to Use Plain Language to Explain Policies
All Gov

Making sense of health insurance policies should become easier for consumers, due to one provision of the federal healthcare reform law that kicked in on January 1. Insurers must now explain to policyholders the “what” and “how” of their coverage using simple language, instead of the jargon-laden descriptions companies used to rely on (presumably to confuse people).

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