News Headlines Article

New insurance law: Long hours, low commissions for agents
San Francisco Chronicle

When a client called with questions about applying for insurance under the new health care law, Bay Area insurance agent Simon Chew tried to help.

He used the phone line dedicated for agents to call Covered California, the state’s new health insurance marketplace. After a long wait he received a partial answer to a question about calculating income. He eventually got that client’s application filed, but in the meantime many more questions from other clients started pouring in, and they haven’t stopped.

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