News Headlines Article

New Covered California problem: Broker commissions delayed
Sacramento Business Journal

Health insurance brokers, already struggling to work with Covered California, say a new problem has cropped up: slow pay on commissions. Health plans pay commissions, not the state health exchange. But in some cases, broker sales information was stripped out of the data transmitted by Covered California to health plans or vendors, so they didn’t get paid. “I caught it when members started to disappear on my Covered CA dashboard,” Sacramento health insurance broker Bob Elder said.