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The New Collections Challenge
HealthLeaders Media

The health insurance exchanges are providing more coverage opportunities for consumers, but the high deductibles associated with many of the plans—up to 40% in some cases—are causing new collections hurdles for hospitals and health systems. Additionally, many employer-sponsored health plans are moving to higher deductibles as a way of shifting more financial responsibility to employees. As patients become increasingly accountable for paying for their own healthcare, provider organizations need strategies to ensure that the self-pay portion of a medical bill does not become the no-pay portion.

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