News Headlines Article

The New Collections Challenge
HealthLeaders Media

The health insurance exchanges are providing more coverage opportunities for consumers, but the high deductibles associated with many of the plans—up to 40% in some cases—are causing new collections hurdles for hospitals and health systems. Additionally, many employer-sponsored health plans are moving to higher deductibles as a way of shifting more financial responsibility to employees. As patients become increasingly accountable for paying for their own healthcare, provider organizations need strategies to ensure that the self-pay portion of a medical bill does not become the no-pay portion.