News Headlines Article

With Medicare Pay On The Line, Hospitals Push Harder To Please Patients
KPBS

Lillie Robinson came to Rowan Medical Center for surgery on her left foot. She expected to be in and out in a day, returning weeks later to the Salisbury, N.C., hospital for her surgeon to operate on the other foot.

But that’s not how things turned out. “When I got here I found out he was doing both,” she said. “We didn’t realize that until they started medicating me for the procedure.” Robinson signed a consent form and the operation went fine, but she was in the hospital far longer than she’d expected to be.

“I wasn’t prepared for that,” she said.

Commands