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Medicare Issues its First Star Ratings for Patient Experience
HealthLeaders Media

The Centers for Medicare & Medicaid Services on Thursday rolled out its first and long-awaited five-star rating system for patient experience in hospitals. The ratings are based on responses to 11 of the questions in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

Of the 3,553 hospitals on Hospital Compare, only 3% received the highest rating of five stars. Most (40%) got three stars. Ratings were not available for 1,102 hospitals.

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