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Many needed help to sign up for Covered California
Sacramento Business Journal

Turns out, signing up for health benefits through Covered California was not as easy as buying a book on Amazon, as it was once billed.

Almost 60 percent of folks who signed up got some kind of help, according to new data from the state health benefit exchange. “While some people can enroll on their own, everyone needs multiple touches,” executive director Peter Lee said in a media call Thursday. “Going forward, in-person assistance will be vital.”

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