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L.A. Rolls Out Complex Care Teams for Chronically Ill Patients

Los Angeles County’s Department of Health Services is betting it can save money while radically improving the health of some of its sickest and most challenging patients. Last March, county health officials began targeting individuals in South and East Los Angeles who rely on emergency departments or hospitalizations for care and who struggle with more than one chronic disease.

“They suffer from the whole gamut of issues,” said Clemens Hong, a family physician who is medical director of the pilot program, Care Connections, which aims to reach about a thousand patients.