News Headlines Article

Kaiser Permanente stuck in odd struggle with tiny Indio vendor
San Francisco Business Times

Giant Kaiser Permanente has found itself locked in a David-and-Goliath-scale struggle with a tiny Southern California record storage vendor over up to 1 million unencrypted Kaiser patient records the vendor claims remain on servers in his house and garage. The minuscule husband-and-wife company, Surefile Filing Systems, has been engaged in an off-and-on, multi-year dispute with Kaiser over whether the health care giant paid all it owed for Surefile cataloging and storing patient data.