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Kaiser mental health services improve, but more needs to be done, agency finds
The Mercury News

Kaiser Permanente has made it easier for patients seeking mental health care to get appointments, but it still is not meeting all their needs, a new state report finds in a follow-up to a highly critical 2013 report that resulted in a multimillion-dollar fine.

Some patients are still having to wait too long to be seen, and some are being given inaccurate and misleading information about their plans’ mental health coverage, according to a state Department of Managed Health Care report released Tuesday.

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