News Headlines Article

How Mayo Clinic Is Using iPads to Empower Patients
The Health Care Blog

Throughout the world, companies are embracing mobile devices to set customer expectations, enlist them in satisfying their own needs, and get workers to adhere to best practices. An effort under way at the Mayo Clinic shows how such technology can be used to improve outcomes and lower costs in health care. Defining the care a patient can expect to receive and what the road to recovery will look like is crucial.

When care expectations are not well defined or communicated, the process of care may drift, leading to unwarranted variation, reduced predictability, longer hospital stays, higher costs, poorer outcomes, and patient and provider dissatisfaction.

Commands