News Headlines Article

Hospitals use ‘hot spotting’ to zero in on super-users
San Francisco Chronicle

At San Francisco General Hospital, less than 3 percent of patients who come to its adult medical clinic are responsible for 35 percent of all admissions.

In Oakland, just 5 percent of patients in Alameda Health System’s Highland Hospital account for 50 percent of hospital “days,” meaning a sliver of the population racks up the bulk of the hospital’s long, costly hospitals stays.