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High-deductible plans change how hospitals interact with patients
Modern Healthcare

High-deductible plans are changing the way health systems interact with their patients, from where they get care to how they’re presented with their bills.

The changing healthcare environment was a significant focus of the Healthcare Financial Management Association’s annual National Institute this week in Orlando, Fla.

Healthcare providers are collecting $0.18 to $0.34 on the dollar from patients with high-deductible plans, said Christopher Kerns, managing director at the Advisory Board Co. Once a bill exceeds 5% of household income, a patient’s propensity to pay drops to nearly zero, he added.