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HFMA: Patient Financial Interaction Guidelines Sharpened
Health Leaders Media

New draft best practices designed to help healthcare providers manage patient financial interactions with greater consistency and transparency were announced Sunday at the Healthcare Financial Management Association’s ANI conference at the Orange County Convention Center in Orlando. Speaking to an audience of mainly healthcare finance executives, HFMA president and CEO Joseph J. Fifer, FHFMA, said the best practices are intended to provide guidance to provider organizations for when and how to communicate to patients about their insurance coverage and financial responsibility for co-pays and deductibles.