News Headlines Article

Healthcare coverage counselor stymied by website problems
Los Angeles Times

Passport and tax records in hand, Nela Barboza fiddled nervously with a plastic folding fan as she approached Jessie Orozco’s desk. “Buenas tardes,” she said cordially. “I’m here to sign up for Obamacare.”

Orozco, a benefits counselor at St. John’s Well Child & Family Center in South Los Angeles, was thrilled. Around her neck, she wore a badge certifying that she was a state-trained enrollment counselor for California’s new medical insurance marketplace — touted as one of the better-functioning parts of the Obama administration’s healthcare overhaul.

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