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Health screeners await the call
RecordNet

The phones are installed. The computers are humming. The staff is jazzed. All systems are go for Tuesday’s launch of San Joaquin County’s new call center to handle the anticipated crush of uninsured residents seeking to enroll in expanded Medi-Cal health insurance. “I’m excited about Tuesday. We don’t know if we’re going to get two calls or 222 calls. We are going to be prepared,” said Monique Micenheimer, one of the call center’s supervisors.

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