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Health Plans Braced for Open Enrollment
HealthLeaders Media

For health plans, challenges in the second year of the public insurance exchanges feature something old and something new.

Last fall’s nearly disastrous rollout of the federal government’s exchange website,, has carriers casting a wary eye on the 2015 open enrollment period, which is slated to begin Nov. 15 and end Feb. 15.

Chris Johnston, associate VP of new business and consumer solutions at Detroit-based Health Alliance Plan, says that technology remains a top HIX concern on several fronts. The performance of the revamped website is a prime worry, he says: “How stable is it?”