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Health Insurance Exchange Consumers Satisfied with Health Plans
HealthPayer Intelligence

Individuals who purchase plans on the health insurance exchange tend to use online resources to shop for a policy at twice the rate as the average consumer.

Despite the fact that the House of Representatives and the Senate attempted to repeal the Affordable Care Act at the end of 2015, consumers seem to be satisfied with their healthcare coverage options after purchasing health plans on the health insurance exchange, according to a new study from Deloitte Consulting LLP.

Additionally, the report found that more consumers are ready to take on future medical costs and are more confident about accessing affordable healthcare services than in 2015. It was also uncovered that consumers who purchase plans on the health insurance exchange tend to use online resources to shop for a policy at twice the rate as the average consumer who obtains employer coverage.

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