News Headlines Article

Health group is listening to patients
Merced Sun-Star

Golden Valley Health Centers officials say they are reaching out to patients for their opinions and guidance to help improve health care services. Last year, Golden Valley established Patient Family Advisor groups at six sites to gather feedback. The groups meet monthly to review the information that’s been collected and discuss health care topics. That idea came out of work that was done by the California HealthCare Foundation in 2009, said Felicia Batts, research program manager with Golden Valley.