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Health exchange addresses dropped policies

The leader of California’s health exchange said Thursday that the state is trying to improve notifications to consumers whose policies are shifted from private insurance to Medi-Cal during income checks and eligibility updates.

Covered California Executive Director Peter Lee told board members that an unknown number of individuals were taken off their private health plans, then switched with no or inadequate notice to the state’s version of Medicaid, which serves those who are poor, have lower-incomes or are disabled. Lee said it’s an important issue that he takes seriously.