News Headlines Article

Fresno County lowers abuse of ambulance rides, saving millions in costs
Fresno Bee

Fresno County used to be saddled by skyrocketing ambulance and hospital costs because of “frequent fliers” who called 911 hundreds of times a year for a ride to the hospital.

So the county came up with a “no-fly” list. Using a color-coded spreadsheet, the county ambulance services identifies the most frequent users and hands out suspension letters to the worst abusers.

The county also has improved its social services safety network, providing counseling and medical services that help former frequent fliers adopt a healthier lifestyle.