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Facebook Ratings Correlate with Hospital Quality Data
HealthLeaders Media

In the era of the engaged patient, consumers shop around for healthcare services. When it comes to hospitals, they could consult several ratings programs for information on readmissions and hospital-acquired infection rates.

But data shows they don’t do so in big numbers.

One reason may be that quality measures familiar to providers may mean little to patients. Now, a study suggests that healthcare consumers may be able to find reliable data on hospitals’ quality in a familiar place – Facebook.

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