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‘Extreme’ disagreement seen across hospital ratings sites
Modern Healthcare

Consumers should consider more than one rating site before making a decision about a hospital. That’s because facilities deemed high performers by one group might also be among the worst performers on another, according to a study looking at four hospital ratings programs.

“We were expecting a lack of agreement on some level, but we were surprised by how little agreement there was overall,” said Matt Austin, an assistant professor at the Armstrong Institute for Patient Safety and Quality at John’s Hopkins. He’s lead author of the new study in Health Affairs which revealed disparate outcomes for more than 800 hospitals across the four ratings sites evaluated.