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Exchange, carriers struggle to serve newly insured
San Diego Union-Tribune

California’s new health insurance exchange has gotten kudos in recent months for enrolling the most people in the nation, and generally has had fewer paralyzing glitches than the federal government’s, but that doesn’t mean Obamacare has arrived in the state without its share of problems.

Many people who purchased policies through exchange operator Covered California are complaining about missing insurance cards, inaccurate doctor directories, inundated call centers and double or triple billing.

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