News Headlines Article

Engaging the Patient’s Experience
Health Leaders Media

The term patient-centered care has had an unfortunate misinterpretation for many in healthcare. Some providers end up building teams and processes around the patient at the expense of those who work with the patient. The team at Carolinas Medical Center-Mercy understood the relationship between doctor and patient historically has been paternalistic, with the physician as expert directing care based on his or her view of what is best for the patient.

Commands